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Free Shipping on orders of $99 or More!
Free Shipping on orders of $99 or More!

Store Help & FAQ

Pricing & Billing

Do I have to pay sales tax?

We only collect sales tax for customers that are located in the same state as our warehouse. You may still owe state and local sales tax on your purchase, even if we don’t collect it. Consult with a qualified tax professional about your specific situation.

I have a question on my charges.

Visit our Order Status page to review your orders; you may be prompted to sign-in, if you’re not already logged in. You can compare your order history on our website with your financial records. If you have further questions or concerns, please contact customer service for further assistance.

I need a copy of my receipt/invoice.

Visit our Order Status page to review your order invoices/receipts; you may be prompted to sign-in, if you’re not already logged in.

When will my credit appear on my account?

Credits usually take 7-10 business days from the time we receive your item(s).

When will my credit card be charged?

Your credit card will be charged within 24 hours prior to shipment of your item(s).

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